Legal Shopping Rights

Legal Rights when Buying Goods:

Under UK Governement law you are protected when purchasing goods from any seller or trader. In general you have certain Legal Rights when buying goods, and also you have additional protection when buying via home shopping or the internet

A trader selling goods to a customer enters into a contract controlled by the the Sale of Goods Act 1979, amended by the Sale and Supply of Goods Act 1994 , and the Supply of Goods and Services Act 1982. These acts provide the consumer with certain Legal rights when buying goods. All goods must:

In particular, traders should be aware of these features of consumer law:

Many of your rights when buying online from a UK-based company are the same as when you buy from a shop. In addition, when shopping on the internet or any other form of home shopping you are also entitled to:

These rights apply to all forms of home shopping, not just internet sales.

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"Absolutely helpful!Very pleased indeed. Thank you.Too many dodgy people around who try to cheat customers."


"We bought stables off a company called Redmire they are now faulty with rain water getting in we called our local roofing contractor who told us we need a complete new roof as the one fitted by redmire 4years ago was not fitted corectly i have spoken to Red mire and they say only 1year gaurantee but i have spoken to our consumer direct and they tell me it must be a 6 year gaurantee who is corr?ect"

T D Thomas