How Much Does A New Mitsubishi Heat Pump Cost With Installation?

Mitsubishi heat pumps cost between £2,003 to £5,792 for the unit price alone.
With installation included, plus any required accessories, the total price aligns with the £11,000 to £16,000 UK average.
However, this is before the Boiler Upgrade Scheme (BUS) has been applied, which will give you £7,500 towards the cost of a new heat pump. If you qualify for the BUS funding, you can expect to pay closer to £3,500 to £8,500 for a Mitsubishi heat pump.
The WhatPrice has put together a complete guide to help you understand the average Mitsubishi heat pump cost depending on your property size, age and overall features.
Who is Mitsubishi Electric?
Mitsubishi Electric was founded in Japan over 100 years ago. The company produces an expansive range of products such as air conditioning and building ventilation, making its leap into heat pump technology a natural progression. Crucially, while Mitsubishi might be a global name, its heat pumps are made in the UK ensuring excellent compatibility for British households.
Mitsubishi Heat Pumps
Mitsubishi manufactures both residential and commercial heat pumps. However, as a UK homeowner, your research will focus on the Ecodan heat pump range.
Your choice of Mitsubishi Ecodan heat pump can include the R290, R32 or coastal protection variations. Between them, these residential heat pumps span 5kW to 14kW size options. As you’ll notice, these size outputs are much lower than what you might be used to with a boiler, and that’s because heat pumps are a far more efficient type of system.
How Mitsubishi heat pumps work
Mitsubishi heat pumps work much the same as other leading heat pumps on the market. They consist of an outdoor unit which is typically located against an exterior wall of your home. The outdoor unit only needs electricity and water connections to work.
Even when the temperatures are very cold outside, the air contains heat energy. A Mitsubishi ASHP (air source heat pump) will draw this air into the back of the outdoor unit, where the heat energy will be absorbed into a heat exchanger. This heat energy will then be distributed throughout your home to provide heating and hot water. Compared with a boiler, this is a far more greener system and can also vastly reduce your energy bills.
As a homeowner, you can easily control your Mitsubishi heat pump using the company’s MELCloud technology integrations. Your installer will also configure your heat pump to help achieve year-round thermal comfort throughout each room of your home.
Unlike a gas boiler, a Mitsubishi heat pump will not provide hot blasts or air. Instead, the temperature in your home will remain more consistent, including during the summer when the heat pump can be set to work in reverse providing a cooling effect.
Types of Mitsubishi heat pumps
- Ecodan R290 Air Source Heat Pump
- Ecodan R32 Air Source Heat Pump
- Ecodan R32 Compact Air Source Heat Pump
- Ecodan R32 Zubadan Air Source Heat Pump
- Ecodan Coastal Protection Models
Key features and Technology
- A++ ErP Energy Rating Label
- All models MCS-certified
- Excellent range variation to suit all use case scenarios
- Inverter technology provides consistent indoor temperatures all year round
- MELCloud for remote monitoring of your home’s heating and cooling needs
- Ultra quiet models
- Coastal protection also models available
Benefits of choosing a Mitsubishi heat pump
Mitsubishi are among the top 5 heat pump manufacturers in the UK.
Its British made heat pumps boast exceptional performance, with models suitable for the smallest of homes to large commercial properties. Crucially, they are built to handle all the British weather will throw at your heat pump, even if you happen to live in some of the coldest areas of the country.
With warranty periods of up to 7 years, a Mitsubishi Electric heat pump is a great choice for homeowners in search of a solid product they can rely on, especially for the transition away from boiler technology.
Energy efficiency and performance
Mitsubishi states its Ecodan heat pumps are more than 300% efficient, as for one kilowatt of energy used, 3 kilowatts of heat energy is produced.
In comparison, even the most efficient of gas boilers can only produce 94% efficiency. While this is still pretty good going, it simply can’t compare to the efficiency produced by a heat pump. Plus, all of this energy is generated from the outside air rather than relying on fossil fuels!
Model dependent, Ecodan heat pumps are capable of generating heat in temperatures as low as 15°C-25°C. When the weather heats up, the heat pump can also work in reverse to keep your home cool.
Low carbon emissions and sustainability
By their very design, heat pumps are designed to reduce carbon emissions and improve sustainability compared with traditional boilers.
However, we also used Mitsubishi’s ‘Find my Ecodan’ tool to find some tangible examples of the carbon savings that can be made by switching to a Mitsubishi heat pump specifically.
This revealed the following typical yearly emissions of each heating system type:
- Ecodan heat pump – 2,899 kg
- Gas boiler – 4,049 kg
- Oil boiler – 5,780 kg
- LPG boiler – 4,650 kg
- Electric boiler – 9,078 kg
Overall, it’s clear that a Mitsubishi heat pump offers a significant reduction in carbon emissions compared with a traditional boiler powered by fossil fuels.
Compatibility with UK homes and heating systems
Mitsubishi manufactures its Ecodan heat pumps at its factory in Scotland. Employing almost 2,000 people, the company is currently the largest heat pump manufacturer in the UK.
For homeowners unfamiliar with heat pump technology, purchasing a British made model can offer reassurance. This is especially the case where compatibility with UK homes is concerned, plus having access to local technical support.
Quiet operation and design
Our research has found the typical heat pump produces noise levels of between 40dB and 60dB.
Mitsubishi heat pumps fall within this range, with ultra quiet models operating at just
45dB. The company also claims to have ‘award winning’ low noise levels, based on various industry accolades relating to the design and overall build quality.
Specialist options for coastal properties
Properties located in coastal areas require a specialist heat pump solution, due to the salty air which can accelerate corrosion of the internal components. Mitsubishi offers ‘coastal’ variations of many of its heat pumps, with features such as anti-corrosion coatings.
Mitsubishi heat pump models
Mitsubishi boldly states ‘There’s an Ecodan for every home’ on its website.
While the heat pump size (kW) will also need to be factored into the decision, Mitsubishi has three distinct offerings to choose from.
Ecodan Monobloc
For newer properties which meet current standards for energy efficiency, the Ecodan Monobloc range is one of the simplest systems to get up and running. This category is also ideal if your home is short on space. For instance, if the attic is being used as a bedroom and cannot house the cylinder.
Ecodan Split system
The Ecodan Split range can cater to heat pump installations which require more pipe runs, including due to converting from a traditional boiler to a heat pump. While a split installation is more complex, Mitsubishi states this range offers excellent compatibility for a wide number of usage scenarios. Another advantage of a split system is that it can make the heating of individual rooms more efficient.
Ecodan Ultra Quiet range
Even though heat pumps continue to get quieter, some homeowners remain concerned about the sound levels, especially when the heat pump will be installed close to a neighbouring property.
In which case, the Mitsubishi Ecodan range also has some ‘ultra quiet’ models, which only produce around 45dB. Mitsubishi adds this noise level is ‘whisper quiet’
For context, 60 decibels (15dB louder) is the noise level of a typical conversation.
Comparison of models
Feature | Ecodan Monobloc | Ecodan Split System | Ecodan Ultra Quiet (Monobloc or Split) |
---|---|---|---|
System type | Outdoor unit | Outdoor unit + hydrobox | Can be the same as Monobloc or Split, but with acoustic enhancement |
Heat pump size | 5kW – 12kW | 4kW – 12kW (or up to 72kW due to the ability to cascade up to 6 units in commercial settings) | 4kW – 10kW |
Operational temperature ranges | -25°C to 46°C | -15°C to 35°C | -20°C to 35°C |
Installation complexity | Simple as only water pipes enter the home | More complex as both water pipes and refrigerant lines enter the home | Moderate, but can feature additional steps to reduce noise |
Noise levels | ~58 dB(A) @ 1m | ~58 dB(A) @ 1m | 45 to 48 dB(A) @ 1m |
Space requirements | Outdoor unit + cylinder indoors | Outdoor + indoor hydrobox + cylinder | Same requirements, but greater flexibility over positioning of outdoor unit |
Most suited for | Retrofit or new build properties with limited space | Complex installs involving more pipework changes | Homes located close to other properties, or similar noise-sensitive areas |
BUS grant eligible? | Yes | Yes | Yes |
Mitsubishi heat pump installation
We checked the Mitsubishi website to find accredited installers. While it’s possible to opt for general heat pump installers for a Mitsubishi heat pump, opting for a brand-approved installer will result in longer warranty periods being offered.
At the time of writing, we found 1,579 Mitsubishi-approved heat pump installers across the UK.
Additionally, Mitsubishi Electric has recently opened a heat pump installer training academy in Scotland. The company states it has the capacity to train up to 1,000 new installers per year. Based on these claims, the availability of Mitsubishi accredited heat pump installers near you should continue to increase in the coming years.
What to expect during installation
Installing a Mitsubishi heat pump will require a small team consisting of heat pump technicians and an electrician.
A typical installation can look like so:
- The area around the installation site (indoors and outdoors) will be cleared
- The outdoor unit will be installed
- Any required indoor components such as the hot water cylinder, radiators and pipework will be installed
- The electrical components including thermostats and smart controls will be installed
- For split systems, a refrigerant line will be installed
- The system will be configured and tested
- User handover including having all of the controls demonstrated
- Any registrations or warranties will be completed by the installer
During the pre-installation assessment, you’ll get a much better idea of what will be involved based on the specifics of your property.
For instance, if your radiators are already compatible (or if you have underfloor heating), you might be able to skip having new radiators installed.
Also, there may be other issues which need to be addressed based on the findings of the survey.
Choosing an MCS-certified installer
If you will be using funding from the Boiler Upgrade Scheme (BUS) to help cover the cost of your Mitsubishi heat pump, then the installer must be MCS-certified.
Even if you don’t qualify for BUS, choosing an MCS-certified installer can offer peace of mind.
Installation time and disruption
It can take up to 5 days to install a Mitsubishi heat pump.
As you might expect, the total time very much depends on the scope of the job. Namely, how ‘heat pump ready’ your existing property is based on its age and overall features.
Common pre-installation checks
Heat loss calculations – To determine the room-by-room heat loss and identify any cold spots where further insulation is required. The calculators are also needed to determine the heat pump size (kW).
Thermal envelope assessment – During this assessment, your property’s airflow rates will be measured to assess how air-tight it is. Air leakage may be higher if cavity wall insulation, loft insulation or draught proofing hasn’t been completed.
Hot water system check – Like all heat pumps, a Mitsubishi heat pump will need a hot water cylinder to work properly. If you currently don’t have one installed in your home, or if your existing cylinder isn’t compatible a new cylinder will need to be installed. Checks will determine what’s required, including identifying suitable installation spots.
Radiator and pipework assessment – If you still want to have radiators in your property, they must be compatible with the lower flow temperatures of a heat pump. Otherwise, they will need to be changed as part of the installation. Also, old pipework may need upgrading to facilitate better flow and heat transfer.
Electrical supply check – Ensuring that your existing consumer unit is up to scratch. Pre-installation checks of the electrics may also include checking other aspects.
Outdoor unit placement assessment – While planning laws are set to be relaxed, at present, heat pumps have specific installation requirements. This factors in the proximity to other properties to ensure noise regulations are complied with.
Planning permission – Most heat pumps don’t need planning permission. But where permission is required, this will need to be obtained in advance. All heat pumps will require permission from the District Network Operator (DNO) for the electrical aspects of the installation. Your installer should handle DNO permission on your behalf.
Costs and savings
To understand how much a Mitsubishi heat pump costs, it’s key to consider not just the unit cost, but all of the associated installation fees, plus the long term running costs.
We’ve broken down each type of expense into the following sections to explain more.
Initial cost of Mitsubishi heat pumps
Mitsubishi heat pump model | Typical cost (unit only) |
---|---|
Mitsubishi 5kW R32 1Ph Mono ASHP Outdoor Unit | £2,003 |
Mitsubishi 5kW R32 1Ph Mono ASHP Low GWP Standalone | £3,158 |
Mitsubishi 11.2kW R32 1Ph Mono ASHP Outdoor Unit | £3,566 |
Mitsubishi Ecodan R290 5kW Monobloc Air Source Heat Pump | £3,644 |
Mitsubishi Ecodan 6kW R32 1Ph Mono ASHP UQ Standalone | £3,738 |
Mitsubishi 11.2kW R32 3Ph Mono ASHP Outdoor Unit | £3,851 |
Mitsubishi Ecodan R290 6kW Monobloc Air Source Heat Pump | £3,873 |
Mitsubishi Ecodan 8.5kW R32 1Ph Mono ASHP UQ Standalone | £4,144 |
Mitsubishi Ecodan R290 8.5kW Monobloc Air Source Heat Pump | £4,238 |
Mitsubishi Ecodan 8.5kW R32 3Ph Mono ASHP UQ Standalone | £4,381 |
Mitsubishi Ecodan R290 8.5kW Monobloc Air Source Heat Pump | £4,486 |
Mitsubishi Ecodan 11.2kW R32 1Ph Mono ASHP | £4,729 |
Mitsubishi 14kW R32 1Ph Mono ASHP Outdoor Unit | £4,776 |
Mitsubishi Ecodan R290 10kW 1ph Monobloc Air Source Heat Pump | £4,812 |
Mitsubishi Ecodan 11.2kW R32 3Ph Mono ASHP UQ Standalone | £5,015 |
Mitsubishi 14kW R32 3Ph Mono ASHP Outdoor Unit | £5,053 |
Mitsubishi Ecodan R290 10kW 3ph Monobloc Air Source Heat Pump | £5,106 |
Mitsubishi Ecodan R290 12kW 1ph Monobloc Air Source Heat Pump | £5,580 |
Mitsubishi Ecodan R290 12kW 3ph Monobloc Air Source Heat Pump | £5,792 |
Based on the cost of the unit price alone, Mitsubishi heat pumps cost between £2,003 and
£5,792.
These prices are based on Mitsubishi domestic heat pumps and do not include the more expensive Mitsubishi commercial heat pump models.
On some Mitsubishi heat pump models, there is also the option of selecting a ‘coastal’ version of the same model. We found prices to be around £300 more expensive for a like-for-like coastal model.
Additional costs
Heat pumps can also require various other equipment and accessories to work. Installation fees will also need to be factored into the total cost.
Mitsubishi heat pump accessory | Typical price range |
---|---|
Installation | £3,000 to £6,000 |
Hot water cylinder | £1,200 to £3,000 |
FTC6 Controller + MELCloud | £300 to £600 |
Radiator upgrades | £150 to £300 per radiator |
Electrical works | £400 to £800 |
Concrete base or brackets (outdoor installation) | £150 to £400 |
Buffer tank (for large or complex systems) | £300 to £600 |
Miscellaneous consumables (i.e. anti-vibration kit) | £50 to £500 |
With all of the above potential costs in mind, this brings the total cost of a Mitsubishi heat pump closer in line with the £11,000 to £16,000 average, before any grants have been applied.
However, it’s important to note that not every home will require all of the above. Instead, the total cost will be reflective of the adaptations needed to take your property from supporting a boiler to a heat pump.
In some cases, there are optional extras which can provide enhanced customisations for your heat pump (i.e. smart home integrations).
Running costs and energy savings
The Mitsubishi website has its own cost savings tool which you can access on the ‘Find my Ecodan’ section.
For our example, we entered the following information:
- Home built between 1930-2010
- Detached property
- 3 bedrooms
- Midlands area
- Cavity walls
- Cavity wall insulation
- Property has a hot water tank
- Gas boiler
Our calculation revealed an Ecodan heat pump would have yearly £1,514 running costs, which would reduce to £841 on the OVO Heat Pump Tariff.
The calculator told us the equivalent yearly running costs for traditional boiler fuel sources, which included: Gas (£1,432), oil (£2,173), LPG (£3,042) and electric (£4,741).
If you ensure you make any energy efficiency upgrades to your home before installing a heat pump, this can work to further reduce how much a heat pump will cost to run.
Cost vs benefit over time
Fuel type | Average yearly running cost | With heat pump | Annual savings (before green tariff applied) |
---|---|---|---|
Gas (modern condensing boiler) | £1,200 | £950 – £1,050 | £150 – £250 |
Oil / LPG | £1,800 – £2,500 | £950 – £1,050 | £700 – £1,500 |
Electric heaters | £2,000+ | £950 – £1,050 | £900 – £1,200 |
At first glance, the cost savings of a heat pump compared with a gas boiler appear minimal.
However, the key to maximising the cost benefit of a heat pump is to combine it with a green energy tariff.
OVO energy has its own scheme for Mitsubishi heat pumps and claims it can save homeowners £440 per year compared with a standard energy tariff.
Green tariffs we’ve researched elsewhere suggest savings of up to £545 per year.
Maintenance costs
Like all heat pumps, a Mitsubishi heat pump will need a yearly service.
Mitsubishi offers three different plans for its heat pump servicing:
Heat Pump Service – £230 per year
Yearly System Service – £314 per year
3 Diamond Cover – £483 per year
Both the Yearly System Service and 3 Diamond Cover plans include repairs along with the yearly service. With the Yearly System Service plan, you’ll receive a discount on any parts needed, or replacement parts are free with the 3 Diamond Cover Plan.
Alternatively, you can also pay for a one-off repair costing £309. If a follow up visit is required for the same issue, you will be charged £68 per hour for an engineer to attend.
Government grants and financial support
Thankfully, many homeowners won’t need to pay anything near the £11,000 to £16,000 typical cost of a heat pump. That’s because various government grants exist to ensure that the cost of switching to greener technology, which is important for reducing carbon emissions, is actually feasible.
Boiler Upgrade Scheme
The Boiler Upgrade Scheme (BUS) has become the standard government heat pump grant. It will give you up to £7,500 towards the cost of your new Mitsubishi heat pump, reducing the average total costs left to pay to between £3,500 and £8,500.
Or, if you are looking to switch from a biomass boiler to a heat pump, you can claim up to £5,000 towards the cost of the work.
Additional incentives in the UK
The ECO4 scheme is due to run until March 2026. Those who qualify may be eligible to have the full cost of a heat pump covered.
You don’t need to claim benefits to qualify for ECO4. However, you must be classed as living in a low income or vulnerable household. You may also qualify if your property has an EPC rating of D-G.
Another grant to check out is the Warm Homes: Local Grant. If you qualify, you can receive up to £30,000 of funding. This includes up to £15,000 for the cost of a heat pump, and a further £15,000 to make energy efficiency improvements to your home.
For those living in Scotland, Home Energy Scotland has a range of grants and loans available to make green energy improvements to your property.
Eligibility criteria and how to apply
The Boiler Upgrade Scheme is widely available to homeowners and private landlords in England.
To qualify, you must be replacing a gas, oil or LPG boiler. Electric resistive heating (i.e. storage heaters) are also permitted under the scheme.
Your property must also have had an energy performance certificate (EPC) issued in the last 10 years.
Applications for the Boiler Upgrade Scheme can be made on the GOV UK website.
Is a Mitsubishi heat pump right for your home?
Mitsubishi prides itself on having heat pumps to suit every home, from small flats to detached dwellings and even properties that are off-grid.
But as with any heat pump, there are still some fundamental things to check first to ensure the best compatibility with your home.
Ideal property types and insulation needs
It has been well documented that heat pumps work best in homes that are well insulated, either because they are newly built or have had extensive retrofitting works completed.
Simply put, lower insulation means higher heat loss. As a result, your property would need a larger and more expensive heat pump.
Energy efficiency can be improved with measures such as:
- Cavity wall insulation
- Draught-proofing
- Double or triple glazed window
- External wall insulation
- Floor insulation
- Loft insulation
If required, these works would need to be completed prior to getting a heat pump installed.
Considerations for existing radiators and systems
Installing a heat pump can sometimes require retrofitting work to take place. This is to ensure that your radiators and pipework which previously were powered by a traditional boiler will be compatible with a heat pump.
This includes if your radiators are undersized, old, rusted or are full of sludge.
Modern panel radiators are preferred for heat pumps as they have a larger surface area which is geared towards the lower flow temperatures of a heat pump.
That said, some homeowners take the opportunity to upgrade their entire heating system, such as installing underfloor heating when switching to a heat pump. While this will be more expensive, making your entire system more energy efficient is a smart move in the long run.
Heat pump sizing and output
Regardless of the manufacturer, the process of choosing the correct heat pump size in kW for your property looks much the same.
For a Mitsubishi heat pump, your chosen installer will need to perform a heat loss survey to size up a suitable model. Other aspects, such as the age of your property and its overall energy efficiency will also be taken into account.
Also, if opting for an Ecodan model, your hot water demand will also determine the capacity of the heating cylinder needed, i.e. 170L, 210L or 300L.
Summary of user reviews of Mitsubishi heat pumps
When deciding whether a Mitsubishi heat pump cost is worth it, reading the experiences of those who have already made the leap can be useful.
We’ve analysed online reviews of Mitsubishi heat pumps including areas of praise and potential pain points to look out for.
Pros
At the time of writing, 75% of customers rate Mitsubishi Electric UK as 5 stars on Trustpilot. This equals a 4.3 out of a possible 5 stars overall.
Areas of praise include the professionalism and technical expertise of Mitsubishi engineers. Users also appreciate the highly noticeable reductions in energy bills following their heat pump installation. Excellent customer communication is another frequently mentioned area of feedback.
Beyond positive customer reviews, it’s also worth noting that Mitsubishi heat pumps also have lots of public endorsements. This includes TV architect George Clarke who is a brand ambassador. He has represented Mitsubishi heat pumps at the Ideal Home Show for several years now.
Cons
On the whole, complaints about Mitsubishi heat pumps are in the minority, as the brand has an overall rating of ‘Excellent’ on Trustpilot.
However, the main gripes about Mitsubishi heat pumps relate to high servicing costs and long wait times on the customer support phone line.
Another area of concern is that the quality of the product is very much dependent on the experience of the installer. Though, this could also be said of any heat pump brand on the market.
To their credit, the Mitsubishi Electric UK customer service team does personally respond to each negative review with an offer of further assistance which is very encouraging.
Mitsubishi air source heat pump cost FAQs
Still have questions about the typical Mitsubishi heat pump cost? We’ve covered related queries to pricing, installation, performance and efficiency below.
Be sure to check out our additional heat pump guides where we give you all the information you need to know about the leading heat pump brands in the UK.
Are Mitsubishi heat pumps suitable for UK homes?
Mitsubishi aren’t just ‘suitable’ for UK homes – they are widely considered some of the best heat pumps currently available. This is due to their excellent compatibility with the British climate, flexibility for different property types and overall brand reputation.
If you’re considering buying a Mitsubishi heat pump, you’ll also be pleased to know they qualify for government financial incentives such as the Boiler Upgrade Scheme (BUS).
Also, there is a UK-wide installation and support team which can add further peace of mind as a first-time heat pump buyer.
What are the main benefits of installing a Mitsubishi heat pump?
Mitsubishi as a brand offers a sense of familiarity to the heat pump market, especially for homeowners who may be switching from a traditional gas boiler. The Mitsubishi Ecodan range as a whole is very well regarded by industry experts.
Then, there are all the benefits to enjoy by switching to a heat pump in general! This includes heat pumps being a greener way to heat your home, exceptional energy efficiency, year-round heating and cooling, smart controls and a long lifespan.
Plus, if you are looking to sell your property in the near future, a heat pump is an excellent way to future-proof your home and potentially raise its value.
How long do Mitsubishi heat pumps typically last?
Two popular user queries include ‘Mitsubishi Ecodan air source heat pump lifespan’ and ‘How long does a Mitsubishi air source heat pump Ecodan last?’
Heat pumps are a relatively new addition to the home heating market. But our research has found Mitsubishi heat pumps have an expected lifespan of 20-30 years.
As you might expect, the quality of your installation, plus keeping up with the recommended maintenance and service schedule will impact how long your heat pump lasts.
What maintenance does a Mitsubishi heat pump require?
All heat pumps including Mitsubishi models require a minimal amount of maintenance.
Every 1-3 months, the indoor filters will need cleaning as dirty heat pump filters reduce efficiency.
Users should also keep an eye on the outdoor unit, as debris such as leaves or snow can block airflow. Remove any buildup without delay, and ensure there is a clearance of 30cm around all sides.
Other than this, the maintenance mostly relates to the yearly service that your heat pump will need to remain operational and efficient. Many heat pump manufacturers also require you to keep to a service schedule as part of the warranty conditions.
As a user, you should also keep an eye out for any unusual noises or performance issues. If so, you may need to schedule a heat pump repair.
What is the environmental impact of using a heat pump?
Investing in a Mitsubishi air source heat pump is a great choice for eco-conscious homeowners.
Heat pumps boast 300%-500% efficiency compared with a traditional boiler. Crucially, a heat pump doesn’t require fossil fuels like gas or oil to work. While a heat pump does need electricity, there is the option of pairing a heat pump with solar panels, which will reduce its environmental impact further still.
Overall, heat pumps are considered the most sustainable option available to provide heating and hot water to UK homes.
How do I get a quote for a Mitsubishi heat pump?
Finding brand-specific heat pump installers can be more challenging. That’s because beyond looking out for MCS certification, it’s also important that the installer is Mitsubishi certified.
Thankfully, Mitsubishi has a form on its website where you can send a sales enquiry. From there, you can be connected with Mitsubishi heat pump installers near you.
Alternatively, you can contact local heat pump installers and enquire if they install Mitsubishi heat pumps. Likewise, searching for ‘Accredited Ecodan Installer’ and your location may reveal local Mitsubishi heat pump installers.
Can I finance the cost of a Mitsubishi heat pump?
Mitsubishi doesn’t offer heat pump financing directly. However, there are other ways to finance a heat pump if you don’t qualify for any government grants.
One way is to get a green mortgage. For instance, Halifax is offering £2,000 cashback as part of its ‘Green Living Offers’ scheme, along with a further £1,000 if you also get solar panels installed which can be used to power your heat pump.
Many banks also offer personal loans, or you could search for consumer credit that can be used against the cost of a heat pump.
Is a Mitsubishi heat pump suitable for off-grid homes?
Absolutely! Around four million homes in the UK are classed as being off-grid, which accounts for 15% of all properties. Typically, being ‘off-grid’ means the property isn’t connected to any utilities including gas and electric.
Reassuringly, Mitsubishi mentions off-grid home suitability on its heat pump homepage. The company also has case studies on its website covering a vast range of property types, including properties which are off the gas network.
Mitsubishi air source heating solutions are ideal, as they only require an electrical connection to work. To generate electricity to power a heat pump for an off-grid property, the options include a battery bank or solar panels.
Good to know: Do you live in a rural, off-grid property in Scotland? You can receive an additional £1,500 towards the cost of a heat pump as part of The Home Energy Scotland Grant & Loan. This is in addition to the £15,000 maximum (£7,500 grant and £7,500 loan) offered as part of the scheme.
What is the warranty on a Mitsubishi heat pump?
Mitsubishi heat pump warranty periods range from 3 to 7 years. Similar to the installation periods offered by boiler manufacturers, the warranty timeframe offered depends on the rating of the installer.
3 year warranty: If you have a Mitsubishi heat pump installed by a ‘Standard Account Holder’. This is an installer who has purchased a heat pump directly from Mitsubishi or its partners, but is not accredited with Mitsubishi. The only exception to this rule is for Ecodan DHW Cylinders and Ecodan Ancillaries, which are backed by a 3 year warranty regardless.
5 year warranty: Select an ‘Accredited Ecodan Installer’ for your Mitsubishi heat pump installation and receive 5 years of warranty coverage. This warranty period only applies to
Ecodan and Ecodan Cascade Systems up to 20kW.
7 year warranty: The most generous of warranty periods extending to 7 years is given if a Mitsubishi heat pump is installed by a ‘Heating Business Solutions Partner’. This includes installers who are active within the Mitsubishi partner programme and have also met additional criteria relating to CSR health and safety, business financial solvency and Mitsubishi’s “philosophy, integrity and high standards.”